SMS Program

Jiibe SMS Program

Transactional account alerts from the Jiibe benefits platform.

At a glance

Program nameJiibe Account Alerts
SenderJiibe LLC
What it isAutomated, system-triggered transactional alerts. No marketing or promotional messages.
Who receives messagesEmployees of enrolled companies who opt in during signup
How to opt inOptional, unchecked checkbox on /signup (step 2)
Message types
  • Account registration and onboarding confirmations
  • Benefit redemption confirmations and access code notices
  • Monthly budget reminders and reset notices
  • Account security and sign-in alerts
FrequencyVaries based on account activity
CostMessage and data rates may apply
Opt outReply STOP
ResubscribeReply START
HelpReply HELP or email support@jiibe.com
ConsentNot a condition of purchase
Data sharingMobile information and opt-in consent are never shared with or sold to third parties, including benefit providers

When messages are sent

EventMessage
Account activatedConfirmation
Benefit selectedSelection confirmation
Budget resets soonReminder
New sign-inSecurity alert

Sample messages

Jiibe: Your benefits account is active. Reply HELP for help, STOP to opt out. Msg & data rates may apply.

Jiibe: Your benefit selection is confirmed. View details in your Jiibe account. Reply STOP to opt out.

Jiibe: Your monthly perks budget resets on Nov 1. Reply STOP to opt out, HELP for help.

Jiibe: New sign-in to your account. If this wasn't you, contact support@jiibe.com. Reply STOP to opt out.