Terms of Service

1. Acceptance of Terms

By accessing or using the Jiibe employee lifestyle benefits platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users of the Service, including employees who access the platform through a Company ID provided by their employer, and employers (HR teams and administrators) who set up and manage benefits programs.

2. Description of Service

Jiibe is an employee lifestyle benefits platform that allows employees to browse and redeem lifestyle benefits from a curated marketplace of 500+ brands, including entertainment (Netflix, Hulu, Spotify), food delivery (DoorDash, Uber Eats), transportation (Uber), childcare (UrbanSitter), pet care (Rover), travel, wellness, learning, and shopping benefits. Employers use the platform to set monthly per-employee benefit budgets and track participation.

3. Account Registration

3.1 Employee Accounts

To create an employee account, you must have a valid Company ID provided by your employer. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.2 Employer Accounts

Employers who set up benefits programs are responsible for ensuring their use of the Service complies with applicable employment laws and regulations, including those related to employee benefits, privacy, and non-discrimination. Employers are responsible for the accuracy of employee information provided to Jiibe.

3.3 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and that you are authorized by your employer to access the platform.

4. Benefits Marketplace

The Jiibe marketplace provides access to lifestyle benefits from third-party providers. By using the marketplace, you acknowledge and agree that:

• Benefit availability may change at any time based on partner agreements
• Third-party benefit providers have their own terms of service and privacy policies
• Jiibe is not responsible for the quality, availability, or fulfillment of third-party benefits
• Monthly benefit budgets are set by your employer and may be adjusted at any time
• Unused monthly stipend funds roll back to your employer at the end of each month
• Benefit redemptions are generally non-refundable once processed

5. SMS Communications — Transactional Account Alerts

By providing your phone number and checking the SMS opt-in box during account registration, you expressly consent to receive transactional account alert text messages from Jiibe. These messages are limited to account-related notifications and benefit activity alerts, including:

• Account registration confirmations and onboarding instructions
• Benefit redemption confirmations and access codes
• Monthly balance reminders and stipend reset notifications
• New benefit availability announcements
• Account security and access notifications

These SMS messages are strictly transactional in nature. We do not send marketing, promotional, or advertising text messages. Your consent to receive SMS is separate from your agreement to these Terms and may be withdrawn at any time without affecting your access to the Service.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any part of the Service or other user accounts
• Submit false or misleading information, including false Company IDs
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to manipulate benefit redemptions or exploit platform vulnerabilities
• Share your Company ID or account credentials with unauthorized individuals
• Use the Service to harass, abuse, or harm other users
• Reverse engineer, decompile, or disassemble any part of the Service

7. Employer Responsibilities

Employers using Jiibe agree to:

• Provide accurate employee information for account setup and management
• Ensure their benefits program complies with applicable employment laws
• Maintain appropriate benefit budgets and funding
• Not use Jiibe data to discriminate against employees
• Promptly notify Jiibe of employee terminations or status changes
• Comply with all applicable tax reporting requirements related to employee benefits

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Jiibe, Inc. and are protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service without our express written permission. Third-party brand names, logos, and trademarks displayed in the benefits marketplace are the property of their respective owners.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information, including our commitment to never selling or sharing your mobile information with third parties for marketing purposes.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PERKPORTAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Jiibe does not guarantee the availability, quality, or fulfillment of any third-party benefits offered through the marketplace. Third-party benefit providers are solely responsible for their products and services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERKPORTAL, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF PERKPORTAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount paid by your employer for your benefit access in the three months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Jiibe, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms, at the request of your employer, or for any other reason at our discretion. You may also terminate your account at any time by contacting us at support@jiibe.com. Upon termination, your right to use the Service will immediately cease, and any unused benefit balance will be returned to your employer.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page, updating the "Last Updated" date, and sending an email notification to registered users. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

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